Personal data

Privacy policy

Information about the processing of personal data submitted through forms, information requests and browsing on this website.

This English version is provided for information purposes only. In the event of any discrepancy, the Spanish version shall prevail.

GestLabor Hosteleria SL informs the users of this website, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation, Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, and Spanish Law 34/2002 on Information Society Services and Electronic Commerce, about the processing of their personal data.

Data controller

Identity
GestLabor Hosteleria SL
Tax ID (CIF)
B11839313
Registered office
Campus de Excelencia Profesional El Madrugador, Carretera El Portal A-2002, km. 1,5. 2ª Planta. Oficina 2.1

For any queries relating to the processing of personal data or the exercise of your rights, you can write to formacionestatal@gestlabor.com.

Personal data we may process

The personal data that users may provide through this website include:

  • Full name.
  • Phone number and email address.
  • Profile or situation indicated in the form.
  • Course, service or training action of interest.
  • Message or query sent voluntarily.
  • Identifier of the assigned advisor when the request is made from an advisor URL.
  • Basic technical browsing data, such as IP address, date, time, browser or operating system, when necessary for security or operation.

Purposes of processing

GestLabor will process personal data for the following purposes:

  • Responding to information requests submitted through forms.
  • Managing queries related to courses, calls, the virtual classroom, online training and services for companies.
  • Forwarding the request to the assigned sales advisor where applicable.
  • Carrying out commercial or administrative follow-up of the query.
  • Maintaining the security, availability and correct operation of the website.
  • Complying with any applicable legal obligations.

Legal basis

The legal basis for processing the data is the consent given by the user when submitting the form, the application of pre-contractual measures requested by the data subject, the legitimate interest in maintaining the security of the site and compliance with legal obligations where applicable.

Data retention

Data will be kept for as long as necessary to handle the request, manage the relationship arising from the query and comply with the applicable legal obligations. When the data are no longer needed, they will be securely deleted or blocked in accordance with current legislation.

Recipients

Personal data will not be sold to third parties. Data may be disclosed to technical providers, training management platforms, assigned advisors or partner organisations when necessary to handle the request, always with the safeguards required by data protection legislation.

Data may also be disclosed to public administrations, courts, tribunals or competent bodies where there is a legal obligation to do so.

International transfers

As a general rule, data will be processed within the European Economic Area. If it becomes necessary to use providers located outside that area, GestLabor will seek to ensure that adequate safeguards are in place in accordance with the GDPR.

Users’ rights

Data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing and portability by writing to formacionestatal@gestlabor.com.

If you consider that the processing of your data does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

Accuracy of data

Users are responsible for the truthfulness, accuracy and currency of the data they provide. GestLabor shall not be liable for incidents arising from false, incomplete, inaccurate or outdated data.

Data of minors

The services on this website are not specifically aimed at minors. Where legally required, the processing of minors’ data will require valid consent from their legal representatives.

Security measures

GestLabor applies technical and organisational measures designed to prevent the loss, misuse, alteration, unauthorised access or theft of the personal data processed. However, users should bear in mind that security measures on the Internet are not impregnable.

Links to other websites

This website may contain links to external pages. When accessing third-party sites, browsing will be subject to their own privacy policies, and GestLabor is not responsible for those policies or processing activities.

Cookies

Specific information on the use of cookies and similar technologies is available in the cookie policy.

Policy updates

This privacy policy may be updated to reflect regulatory, technical or operational changes to the website. We recommend reviewing it periodically.