Course description
Determine the purchasing needs of a small shop, prepare sales forecasts and merchandise supply plans, select suppliers well and process all the documentation of the purchasing process. You will also learn to manage the receipt of orders, inspecting and checking them against the agreed criteria, and to check that the product range at the point of sale is right, knowing its profitability, degree of obsolescence and product expiry dates, integrating the features of the POS software into purchasing and sales management.
Why enrol on this course?
Who can take this course?
Employed, self-employed or unemployed people who want to improve their skills.
Free course
Subsidised training, at no cost to the student.
Online course
Study from home with a flexible format.
Certified course
When you finish you will be able to certify the training you have completed.
Course content
1. PURCHASING MANAGEMENT IN SMALL BUSINESSES.
1.1. The logistics function in the company.
1.2. The purchasing cycle.
1.3. Customer service variables.
1.4. The concepts of total quality and just in time.
1.5. Logistics costs.
2. REVIEWING DEMAND.
2.1. Sales forecasting.
2.2. Variations in demand.
2.3. Purchase planning.
2.4. Company stock.
2.5. Supply systems.
3. DISTRIBUTION CHANNELS.
3.1. Distribution channels.
3.2. Purchasing centres.
3.3. Wholesalers and wholesale supply.
3.4. The internet as a purchasing channel.
4. SUPPLIER SELECTION.
4.1. Supplier selection.
4.2. Selection criteria.
4.3. Stages of the negotiation process with suppliers.
4.4. Preparing the negotiation.
4.5. Requesting quotations.
4.6. Techniques for negotiating supply conditions.
5. THE SALES CONTRACT.
5.1. The supply contract.
5.2. Supply specifications.
5.3. Administrative order management.
6. COMMUNICATION TECHNIQUES IN PURCHASE PROCESSING.
6.1. Communication techniques in purchase processing.
6.2. Written communication.
6.3. Verbal and non-verbal communication.
6.4. Electronic communication.
7. DOCUMENTS RELATED TO BUYING AND SELLING.
7.1. Common elements of sales documents.
7.2. Orders and purchase orders.
7.3. The delivery note.
7.4. The standard invoice, simplified invoice and electronic invoice.
7.5. The pro forma invoice, duplicate invoice and corrective invoice.
7.6. The consignment note.
8. METHODS OF PAYMENT AND COLLECTION.
8.1. The receipt.
8.2. The cheque.
8.3. The promissory note.
8.4. The bill of exchange.
8.5. Bank transfer.
8.6. Credit and debit cards.
9. RECEIVING ORDERS.
9.1. Receiving goods.
9.2. The letter of complaint.
9.3. Theoretical and actual inventory.
9.4. Shrinkage.
9.5. Packaging and environmental regulations.
10. PRODUCT RANGE MANAGEMENT.
10.1. Product range indices.
10.2. Product range analysis.
10.3. Changing the product range.
10.4. The product range and the consumer.
11. USING THE POINT-OF-SALE TERMINAL IN PURCHASE AND SALES MANAGEMENT.
11.1. The point-of-sale terminal.
11.2. POS management software.
11.3. Managing the order, delivery note and invoice for a purchase.
11.4. Preparing sales documents.
11.5. Cash operations using the POS.
1.1. The logistics function in the company.
1.2. The purchasing cycle.
1.3. Customer service variables.
1.4. The concepts of total quality and just in time.
1.5. Logistics costs.
2. REVIEWING DEMAND.
2.1. Sales forecasting.
2.2. Variations in demand.
2.3. Purchase planning.
2.4. Company stock.
2.5. Supply systems.
3. DISTRIBUTION CHANNELS.
3.1. Distribution channels.
3.2. Purchasing centres.
3.3. Wholesalers and wholesale supply.
3.4. The internet as a purchasing channel.
4. SUPPLIER SELECTION.
4.1. Supplier selection.
4.2. Selection criteria.
4.3. Stages of the negotiation process with suppliers.
4.4. Preparing the negotiation.
4.5. Requesting quotations.
4.6. Techniques for negotiating supply conditions.
5. THE SALES CONTRACT.
5.1. The supply contract.
5.2. Supply specifications.
5.3. Administrative order management.
6. COMMUNICATION TECHNIQUES IN PURCHASE PROCESSING.
6.1. Communication techniques in purchase processing.
6.2. Written communication.
6.3. Verbal and non-verbal communication.
6.4. Electronic communication.
7. DOCUMENTS RELATED TO BUYING AND SELLING.
7.1. Common elements of sales documents.
7.2. Orders and purchase orders.
7.3. The delivery note.
7.4. The standard invoice, simplified invoice and electronic invoice.
7.5. The pro forma invoice, duplicate invoice and corrective invoice.
7.6. The consignment note.
8. METHODS OF PAYMENT AND COLLECTION.
8.1. The receipt.
8.2. The cheque.
8.3. The promissory note.
8.4. The bill of exchange.
8.5. Bank transfer.
8.6. Credit and debit cards.
9. RECEIVING ORDERS.
9.1. Receiving goods.
9.2. The letter of complaint.
9.3. Theoretical and actual inventory.
9.4. Shrinkage.
9.5. Packaging and environmental regulations.
10. PRODUCT RANGE MANAGEMENT.
10.1. Product range indices.
10.2. Product range analysis.
10.3. Changing the product range.
10.4. The product range and the consumer.
11. USING THE POINT-OF-SALE TERMINAL IN PURCHASE AND SALES MANAGEMENT.
11.1. The point-of-sale terminal.
11.2. POS management software.
11.3. Managing the order, delivery note and invoice for a purchase.
11.4. Preparing sales documents.
11.5. Cash operations using the POS.