Course description
Understand and use a wide range of indicators, selecting the most suitable ones for the company's strategy and objectives, in order to build a balanced scorecard that makes it possible to systematically assess and measure the organisation's situation and correct any deviations.
Why enrol on this course?
Who can take this course?
Employed, self-employed or unemployed people who want to improve their skills.
Free course
Subsidised training, at no cost to the student.
Online course
Study from home with a flexible format.
Certified course
When you finish you will be able to certify the training you have completed.
Course content
1. Measuring maintenance results
1.1 Functions and types of indicators
1.2 Result measurement indicators
1.3 Selecting indicators and analysing results
1.4 Standard UNE 15341: maintenance key performance indicators
2. Tools for improving maintenance
2.1 Selecting team members. Introduction to the tools
2.2 The 7 quality tools
2.3 ABC analysis or Pareto chart
2.4 Cause-and-effect diagram
2.5 4W-1H diagram
2.6 Diagnostic support systems
2.7 Methodology for problem analysis and resolution. The 5S
3. New maintenance management techniques
3.1 Lean Manufacturing
3.2 TPM (Total Productive Maintenance)
3.3 Reliability-centred maintenance (RCM)
4. Using the maintenance balanced scorecard (BSC)
4.1 Strategy: a fundamental element in the company
4.2 Balanced scorecard: definition and objectives
4.3 BSC working methodology: configuration guidelines
4.4 BSC feedback: indicators and monitoring
4.5 Benefits and risks of the BSC
5. Audits of the maintenance function
5.1 Maintenance audit: objectives and stages
5.2 Audit questionnaire
5.3 Analysis and review of results.
5.4 Self-assessment.
6. Maintenance in the Industry 4.0 environment
6.1 Mass customisation
6.2 Big Data: efficiency through technology
6.3 Digital transformation applied to maintenance (Internet of Things, robotics, cloud storage, augmented reality, etc.)
7. Pursuing excellence in maintenance
7.1 Comparing results.
7.2 Benchmarking: sharing experiences.
7.3 Pursuing WORLD CLASS MAINTENANCE.
7.4 Action plan to improve results.
1.1 Functions and types of indicators
1.2 Result measurement indicators
1.3 Selecting indicators and analysing results
1.4 Standard UNE 15341: maintenance key performance indicators
2. Tools for improving maintenance
2.1 Selecting team members. Introduction to the tools
2.2 The 7 quality tools
2.3 ABC analysis or Pareto chart
2.4 Cause-and-effect diagram
2.5 4W-1H diagram
2.6 Diagnostic support systems
2.7 Methodology for problem analysis and resolution. The 5S
3. New maintenance management techniques
3.1 Lean Manufacturing
3.2 TPM (Total Productive Maintenance)
3.3 Reliability-centred maintenance (RCM)
4. Using the maintenance balanced scorecard (BSC)
4.1 Strategy: a fundamental element in the company
4.2 Balanced scorecard: definition and objectives
4.3 BSC working methodology: configuration guidelines
4.4 BSC feedback: indicators and monitoring
4.5 Benefits and risks of the BSC
5. Audits of the maintenance function
5.1 Maintenance audit: objectives and stages
5.2 Audit questionnaire
5.3 Analysis and review of results.
5.4 Self-assessment.
6. Maintenance in the Industry 4.0 environment
6.1 Mass customisation
6.2 Big Data: efficiency through technology
6.3 Digital transformation applied to maintenance (Internet of Things, robotics, cloud storage, augmented reality, etc.)
7. Pursuing excellence in maintenance
7.1 Comparing results.
7.2 Benchmarking: sharing experiences.
7.3 Pursuing WORLD CLASS MAINTENANCE.
7.4 Action plan to improve results.